Online Booking
No more abandoned bookings. Real-time sync. Higher completion rates.
Online booking that actually gets completed.
Built to reduce drop-off, sync in real time with your PIMS, and deliver a seamless experience across every location in your group.
Real-time PIMS sync
Live availability synced with your PIMS, so no double-bookings.
Mobile-first design
A booking flow clients actually finish, on any device.
Smart auto-fill & logic
Forms auto-fill from prior data with conditional logic built in.
Built for groups
Multi-location support with centralized control and oversight.
Enterprise security
Enterprise-grade security and consent management throughout.
Reserve with Google
Get booked straight from 
A booking button in Google Search and Maps, connected to your PIMS in real time. Clients pick a time, confirm instantly, and it lands on your schedule before they leave the search results.
Google Search & Maps
Your booking button appears where clients are already looking. No complicated redirects or extra steps.
Live PIMS availability
Real slots pulled directly from your PIMS. No outdated calendars. No double-bookings.
Automatic write-back
Confirmed appointments sync back to your PIMS instantly. Nothing to reconcile manually.
Works across every location
Each clinic's availability is managed independently but visible and controlled centrally.
Engage intuitively.
VetEngage handles SMS and email at enterprise scale, with two-way texting, automatic compliance enforcement, and full visibility across every location.
Just wanted to confirm Dos appointment for tomorrow, correct?
Yes, Dos' appointment is scheduled for tomorrow at 12:00 pm at Animal Hospital. He will be seeing Dr. Johnson for his annual checkup.
Two-way SMS
Clients reply directly. Messages are routed, tracked, and visible in one unified inbox.
Opt-out compliance
TCPA consent and opt-outs are captured and enforced automatically. No manual list scrubbing required.
Email delivery
Transactional and campaign emails sent through hardened infrastructure with bounce, open, and click tracking.
Unified inbox
All inbound messages from every location, visible, routable, and actionable in one place.
Delivery visibility
See exactly what was sent, delivered, bounced, or opened. No silent failures.
Booking they actually finish.
Pet owners book after hours, on their phones, in a hurry. Most never make it to confirmation. VetEngage is built to convert.
Built for mobile
Designed for thumbs, not cursors. Responsive, no dead ends.
Accessible to all
Built to WCAG 2.1 AA. Anyone can book, on any device, with any assistive technology.
Built to convert
58% of bookings reach confirmation. The industry average doesn't come close.
Location-level control.
Enterprise-wide visibility.
Each clinic runs its own appointment types, provider schedules, and booking rules. Corporate sets the guardrails. Everything else is local.
Appointment types
Appointment types and durations configured per location
Provider scheduling
Provider availability and scheduling rules by clinic
Lead times & blackouts
Booking lead times and blackout windows per location
Group-wide visibility
Centralized visibility into all booking activity across the group
Configure it once.
Run it across every location.
Booking, recall, follow-up, and reporting, all in one intelligent system.
Confirmation
Instant confirmation via SMS and email. Intake forms sent immediately and owner details captured at the moment of booking.
Reminder sequence
Smart, automated reminders at 72, 24, and 2 hours before the visit. Reduces no-shows without any manual chasing.
Day-of check-in
Clients receive a simple SMS check-in before they arrive. Your team knows exactly who is coming and when, no extra phone calls needed.
Post-visit follow-up
Automatic follow-up messages after every visit. Capture feedback, drive reviews, and keep the client relationship active.
Recall cycle
When it is time for a next visit, VetEngage identifies the patient and triggers the recall, closing the loop without a manual list.
VetEngage wins back lost booking. Automagically.
When a pet owner drops off mid-booking, VetEngage captures their intent and automatically brings them back with intelligent follow-up.
01
Initial outreach
A timely follow-up message is triggered right after abandonment.
02
Email and SMS follow-up
The visit type, clinic, and selected time carry through. No starting over.
03
Alternative options
The next best available slots are surfaced automatically.
04
Final touch
One last intelligent nudge before the lead goes cold.
VetEngage crushes the competition.
Multi-location support
Group-level controls and location-aware workflows
Often built for simpler, single-location setups
PIMS sync
Real-time availability and automatic write-back
Delays and limited write-back are common
Abandoned booking recovery
Follow-up sequence tied to captured intent
Usually ends at drop-off
Drop-off workflows
Configurable by location
Often unavailable
Audit controls
Enterprise-grade audit visibility
Limited or unavailable
Analytics + attribution
Booking and workflow visibility in one system
Minimal
Existing client + pet lookup
Returning client matching built into the flow
Often limited
Bot detection
Protection designed to stay low-friction
Varies
Accessibility
Accessibility considered as part of the experience
Inconsistent
Feature
Traditional booking widgets
Multi-location support
Group-level controls and location-aware workflows
Often built for simpler, single-location setups
PIMS sync
Real-time availability and automatic write-back
Delays and limited write-back are common
Abandoned booking recovery
Follow-up sequence tied to captured intent
Usually ends at drop-off
Drop-off workflows
Configurable by location
Often unavailable
Audit controls
Enterprise-grade audit visibility
Limited or unavailable
Analytics + attribution
Booking and workflow visibility in one system
Minimal
Existing client + pet lookup
Returning client matching built into the flow
Often limited
Bot detection
Protection designed to stay low-friction
Varies
Accessibility
Accessibility considered as part of the experience
Inconsistent
Purpose-built for enterprise
from ground up.
Not stitched together.
We'll show you exactly how VetEngage fits your group, your workflows, and your PIMS, with a personalized walkthrough.
Request a demoSee the booking experience live.
We'll show you exactly how VetEngage fits your group, your workflows, and your PIMS, with a personalized walkthrough.